glossary/
23 pages · Updated September 7, 2026
Pages
- What is Zero Data Retention AI? Definition & Vendor Guide | Decagon
- What is Contextual Analysis? Definition & AI Uses | Decagon
- What is an utterance? | Decagon glossary | Decagon
- What is intent recognition? | Decagon
- What is the WhatsApp Business API? Enterprise Messaging Guide | Decagon
- What is resolution-based pricing? | Decagon
- What is echo cancellation (AEC) | Decagon
- What is a Multi-Turn Conversation? Definition & AI Guide | Decagon
- What is warm transfer vs. cold transfer? | Decagon
- What is self-service rate? | Decagon
- What is skill-based routing? | Decagon
- What is Hill Climbing in AI? Algorithm Definition & Variants | Decagon
- What is named entity recognition? | Decagon
- What is Batch Inference? Async LLM Processing at Scale | Decagon
- What is CCaaS (Contact Center as a Service)? Features & comparison | Decagon | Decagon
- What is speech synthesis? | Decagon
- What is AI grounding? How it works & why it prevents hallucinations | Decagon | Decagon
- What is AI evaluation? | Decagon glossary | Decagon
- What is an AI concierge? | Decagon
- What is fine-tuning? | Decagon
- What is customer onboarding? | Decagon
- What is workforce management? | Decagon
- What is natural language processing (NLP)? | Decagon